Privacy Policy
Effective Date: July 23, 2026
Family United Home Health Care (“Family United,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and services.
Information We Collect
When you contact us through our website, we may collect your name, phone number, email address, and any information you voluntarily provide in your message.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule consultations or appointments, provide information about our home health care services, send appointment reminders and service-related notifications, and communicate with you regarding your requested services.
SMS Communications
Types of messages you may receive
By providing your phone number and opting in to receive text messages, you consent to receive SMS messages from Family United Home Health Care regarding appointment confirmations and reminders, service updates, customer support communications, and important account or care-related notifications.
How your mobile information is handled
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency and rates
Message frequency may vary. Message and data rates may apply.
Opting out and getting help
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Sharing of Information
We do not sell, rent, or share your personal information, including your mobile phone number, with third parties or affiliates for their marketing or promotional purposes.
Information may only be shared with trusted service providers who assist us in operating our business and delivering services, and only as necessary to provide those services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of SMS communications at any time by replying STOP.
Contact Us
Family United Home Health Care Website: https://www.familyunitedhhc.com Phone: (314) 716-3100 Email: info@familyunitedhhc.com